1. GENERAL PROVISIONS
1.1. These Terms and Conditions (hereinafter referred to as the “Terms”) govern the procedure for the provision of services by NeedMyLink (hereinafter referred to as the “Company”) to clients (hereinafter referred to as the “Client”).
1.2. By using the website needmylink.com, placing orders, or interacting with the platform, the Client confirms that they have read, understood, and fully agreed to these Terms.
1.3. The Company reserves the right to unilaterally amend these Terms without prior notice. The current version is always available on the website. Continued use of the platform constitutes the Client’s acceptance of the changes.
2. DEFINITIONS
In these Terms, the following terms have the following meanings:
“Agreement” — the contract concluded between the Company and the Client as a result of the Client’s acceptance of these Terms and the commercial offer.
“Services” — any services provided by the Company through the NeedMyLink platform.
“Work Results” — any materials, content, placements, reports, texts, links, data, and other objects created or provided by the Company as part of the order execution.
“Balance” — the internal account balance on the NeedMyLink platform intended for advance payments and service fees.
“Affiliate Program” — a system of client rewards for attracting new clients.
“Commercial Offer” — individual service terms, including price, deadlines, and scope of work, agreed upon between the Company and the Client.
2.1. Services
Outreach Guest Posting
Searching for and communicating with owners of relevant websites to publish articles with active links to the client’s resource. The Company selects platforms, negotiates terms, prepares content, and publishes the article in accordance with the technical task (brief).
Crowd Links
Placing links and mentions on forums, review platforms, and thematic communities to increase site visibility and form a natural link profile.
Article Submissions
Publishing articles on open catalog platforms, article directories, and blogs with the possibility of placing links to the client’s website. The service aims to increase link mass and brand presence.
Profile Submissions
Creating and filling out profiles on reputable platforms, directories, and communities with a link to the client’s website. Used to strengthen the link profile and increase domain trust.
Copywriting
Creating unique texts of various types: articles, descriptions, posts, press releases, and SEO content in accordance with the client’s technical assignment and the requirements of the platforms.
Indexing
Forced acceleration of the indexing of published links or pages in search engines using special tools and methods.
Index Checker
Checking the indexing status of previously published links or pages in search engines. The service allows tracking which links have been indexed and which require additional attention.
3. PRINCIPLES OF SERVICE PROVISION
3.1. The Company provides services in accordance with generally accepted professional standards and its commitments to the Client.
3.2. The Company does not guarantee specific results such as search engine rankings, traffic growth, or income, as these depend on many external factors beyond the Company’s control.
3.3. The Company undertakes to perform the Client’s orders diligently and on time, provided that the Client supplies all necessary information and cooperation.
3.4. In cases where legislation, platform rules, or other restrictions prohibit certain types of placements (for example, casinos in jurisdictions where it is illegal), the Company reserves the right to refuse or limit guarantees.
4. FREE DOMAIN SELECTION
4.1. The Company provides the Client with the opportunity to receive a free selection of domains according to requested parameters (for example, DR, traffic, etc.).
4.2. Such selection is for informational purposes only and does not create any obligations for either the Client or the Company.
4.3. After the Client makes at least one order, the Company may prepare additional selections for other Client projects upon request.
5. WALLET TOP-UP (ADVANCE PAYMENTS)
5.1. Wallet top-up is an advance payment, where funds are credited to the Client’s internal account balance.
5.2. Funds from the wallet are automatically deducted when placing an order. An order is considered paid only after funds have been deducted.
5.3. Funds on the wallet do not expire and may be used at any time.
5.4. The Client has the right to request a refund of unused funds by sending an appropriate request to the corporate email address: needmylink@gmail.com.
5.5. Refunds are made to the same payment method used for top-up, minus payment system fees (if applicable). By agreement with support, alternative refund methods may be used.
6. PAYMENT DURING ORDER PLACEMENT
6.1. The Client may pay for services directly when placing an order, without prior wallet top-up.
6.2. The order is accepted for processing only after payment confirmation.
6.3. Payment methods:
(a) Automatic — payment is confirmed automatically without manager involvement.
Payment by bank card occurs instantly. When paying with cryptocurrency, funds are credited within 10–60 minutes.
Automatic methods include:
- Bank Card via Stripe
- Bitcoin (BTC)
- USDT (TRC-20)
- ETH
(b) Semi-Automatic — these methods require manual confirmation by a manager. The crediting time may take up to 3 hours.
Semi-automatic methods include:
- PayPal
- Payoneer
- Bank Transfer (USD)
- Bank Transfer (UAH)
6.4. The Company is not responsible for delays caused by banks or third-party payment systems.
6.5. Available payment methods are listed on the platform and may vary depending on region and payment partners.
7. REFUND POLICY
7.1. The Client may request a full refund if the order has not yet been started by contacting NeedMyLink support via chat on the platform or by email at needmylink@gmail.com.
7.2. Refunds are not available for services already provided, except when the Company has violated service terms.
7.3. For Outreach-type services, refunds are not possible after placements are transferred to webmasters — such placement is considered completed even if the result is not yet displayed in the system.
7.4. For other types of services, partial refunds may be issued proportionally to the uncompleted work, upon agreement with Company support.
7.5. The Company reserves the right to deny refunds in cases of abuse or violations by the Client.
8. LINK GUARANTEES
8.1. Outreach Links
Links placed under the Outreach model are guaranteed for 12 months from the date of publication. During this period, the Company will restore or replace the link free of charge if it is removed or loses placement for reasons beyond the Client’s control (e.g., page deletion, removal by the website).
8.2. Crowd Links
Crowd links are guaranteed for 6 months from publication. The Company guarantees that the link will remain active and accessible during this period. If removed, the Company may replace it with a similar link or compensate for the loss.
8.3. Exclusions
Guarantees do not apply if the publication violates platform rules or legal restrictions (including moderation, country restrictions, or user misconduct).
8.4. Lifetime Support
In certain cases, the Company may provide lifetime support — meaning no refund, but the Company undertakes reasonable efforts to restore or remove links if lost.
9. AFFILIATE PROGRAM (REFERRAL PROGRAM)
9.1. The program allows Clients to earn rewards for attracting new Clients.
9.2. Rewards apply only to paid orders by referred Clients.
9.3. The bonus is 10% of the total amount of paid orders made via the referral link. The amount and conditions may be changed by the Company unilaterally.
9.4. To participate, the Client must have at least one paid order.
9.5. Creating or using multiple accounts to receive bonuses or other benefits for the same person is prohibited.
9.6. The Company reserves the right to cancel bonuses in case of fraud suspicion.
9.7. The Company may change or terminate the program at any time without prior notice.
10. CONFIDENTIALITY
10.1. Both Parties shall keep all data received under this Agreement confidential.
10.2. The Company may use anonymized Client data for analytics, service improvement, and statistics.
10.3. Detailed personal data processing terms are set out in Appendix A and Appendix B of these Terms.
11. INTELLECTUAL PROPERTY RIGHTS
11.1. All Work Results created by the Company under the order become the property of the Client upon full payment for the services.
11.2. The Company guarantees that the provided materials do not infringe third-party rights.
12. LIABILITY AND LIMITATION OF LIABILITY
12.1. The Company is liable only within the amount actually paid by the Client for the specific order.
12.2. The Company is not liable for indirect, incidental, special, or consequential damages, including lost profits or data loss.
12.3. The Client agrees not to use the Company’s services for illegal activities.
13. TERM AND TERMINATION
13.1. The Agreement comes into effect upon acceptance by the Client and remains valid until terminated by either Party.
13.2. Either Party may terminate the Agreement by notifying the other Party in advance.
13.3. Upon termination, the Client must pay for all services provided, and the Company must return any unfulfilled materials.
14. FORCE MAJEURE
14.1. The Parties are exempt from liability for failure to perform obligations due to force majeure circumstances.
14.2. Upon occurrence of force majeure, the Party must notify the other Party within a reasonable time.
15. GOVERNING LAW AND JURISDICTION
15.1. This Agreement is governed by and interpreted in accordance with the laws of Ukraine and international legislation in the field of online services.
15.2. All disputes are subject to consideration by the competent courts of Ukraine and international courts.
16. COMMUNICATION METHODS
The main method of communication for resolving any issues is email.
The Company also maintains an official Telegram channel for news and user support. Additionally, the Company operates a Telegram bot providing indexing and other service functions. The Company is also represented on social networks.
Contact Information:
Email: needmylink@gmail.com
Bot: @NeedmyLinkBot
Telegram channel: https://t.me/Needmylink
APPENDIX A. PRIVACY NOTICE
This Privacy Notice establishes how the Client, acting as the Data Controller, processes the Contractor’s Personal Data.
The Contractor agrees to the processing of their Personal Data, including transfer to third parties.
Personal Data is stored for the period necessary to achieve processing purposes and within the limits established by the legislation of Ukraine and international law.
The Company does not transfer Personal Data to third parties, except when required by law or an official request from Ukrainian law enforcement authorities.
In certain cases, the Company may transfer anonymized (non-identifying) data to third-party services for email notifications, analytics (Google Analytics 4, Google Tag Manager, Clarity, BigQuery, Looker Studio), and marketing activities (e.g., Meta Ads, LinkedIn Ads, Twitter Ads, Telegram Ads, Google Ads and similar platforms).
Information about Client domains may be provided to webmasters and partner sites solely to fulfill requests related to publications and service delivery.
The Contractor has the right to access, correct, delete, and restrict the processing of their Personal Data in accordance with Ukrainian law.
The Contractor confirms that they have been properly informed about their rights and obligations related to the processing and protection of Personal Data.
The Contractor agrees to obtain permission from third parties for transferring their data to the Client.
APPENDIX B. DATA PROCESSING TERMS
After the termination of the Agreement or upon the Client’s request, the Contractor stops processing Personal Data and returns or destroys it.
These Data Processing Terms define how the Contractor, acting as a Data Processor, must process the Client’s and end users’ Personal Data on behalf of the Client.
The Contractor agrees to process Personal Data in compliance with data protection laws, including GDPR (European Union), CPA (Colorado), CCPA (California), and CPRA (California).
Personal Data must be processed only to the extent necessary for service provision.
The Contractor must notify the Client of any incidents related to data loss or breach of confidentiality.
The Contractor may not engage third parties for Personal Data processing without the Client’s written consent, except for those third parties described in this document.
In the event of data transfer outside the European Union/European Economic Area, the Client and Contractor must comply with standard contractual clauses.
